Questions & Customer Stories

“I looked at several different options before going with R&S Water Services. They took the time to explain available options on the market, how much it would cost to purchase and install the system, and how much I could expect to spend on maintenance — before they even knew if they'd have my business. They showed up on time and had the whole house water softener and filtration system installed and explained within two hours. My wife got exactly what she wanted at half the price of what her friends paid for one of those proprietary systems.”

“Quick response time? Check. Reliable? Check. Honest? Check. Fair? Check. Trustworthy? Check. Knowledgeable? Check. Russ talked it over with me on the phone, answered all my questions, installed both a water softener and reverse osmosis system, and did an excellent — flawless, professional — job running a line to my refrigerator. Hands down I'm pleased and impressed with the quality and skill R&S delivered.”

“Superb service! Russell was the best workman I have had come to my house in a long time. He was professional and friendly. I have had several people come to try and fix my water conditioner and charged a lot of money but didn't fix it. Russell seems very knowledgeable about the systems and didn't quit until the job was done. Even though several kinks popped up, he made sure it was all running smoothly before he left. I would highly recommend him to anyone!”

“The customer service I received from R&S Water Service was exceptional. Russell was not only professional, but also patient with answering my questions and allowing me the time to make the decision — no pressure whatsoever. Russell did the installation in one day as promised and did a very thorough walk-through with me. His work is very neat and clean. I have recommended his product and service to two other family members.”

“After a very frustrating experience with another service company, Mr. Bailey was a breath of fresh air. He was knowledgeable and very professional. I appreciated his quick response and was surprised that he had the parts needed within hours, with the work completed as promised the next morning. The best part was that the repair was 1/3 of another company's quote. I found R&S Water Services to be honest with fair pricing. Mr. Bailey will be doing our annual service call going forward.”

“The filtration system you installed works great. Our water tastes good, the scaling doesn't accumulate anymore, and it's very easy to clean. Your understanding of water and water treatment is impressive — you are on the cutting edge with a much safer system for the environment. The installation was excellent and the prices very reasonable, especially compared to other similar products that appear to be not as good or proven. We are very happy with the system and would recommend it very highly.”